Please Carefully Review These Terms and Conditions

Your engagement with the services of KisanShop is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or utilizing any of our services, you acknowledge that you have read, understood, and are bound by the Terms, regardless of how you access or use the services. If you are not willing to be bound by these Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011, formulated under the Information Technology Act of 2000.

In these Terms, references to "you", "User" shall mean the end user accessing the Website or App, its contents, and using the Services offered through the Website or App, "Service Providers" mean independent third-party service providers, and "we", "us", and "our" shall mean KisanShop and its affiliates.

1. Introduction

a) KisanShop (accessible via "Website" and our mobile application "App") is an Internet-based content and e-commerce portal operated by KisanShop, a company incorporated under the laws of India.

b) Use of the Website and App is offered to you conditioned on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be updated on the Website and App from time to time. KisanShop at its sole discretion reserves the right not to accept a User from registering on the Website or App without assigning any reason thereof.

2. User Account, Password, and Security

You will receive a password and account designation upon completing the Website's or App's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify KisanShop of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. KisanShop cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

3. Services Offered

KisanShop provides numerous Internet-based services through the Website and App. One such service enables users to purchase original agricultural products such as seeds, tools, and accessories from various brands. The sale/purchase of Products shall be additionally governed by specific policies like cancellation policy, return policy, etc., and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by product-specific conditions, which may be displayed with that product.

4. Privacy Policy

The User hereby consents, expresses, and agrees that they have read and fully understand the Privacy Policy of KisanShop. The user further consents that the terms and contents of such Privacy Policy are acceptable to them.

5. Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website or App. Limited reproduction and copying of the content of the Website and App are permitted provided that KisanShop's name is stated as the source and prior written permission of KisanShop is obtained.

6. User Conduct and Rules

You agree and undertake to use the Website and App only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.
• Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, material, or information.
• Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all consents.
• Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters.
• Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal, or other proper notices or proprietary designations or labels of the origin or source of software or other material.
• Violate any code of conduct or other guidelines that may be applicable for any particular Service.
• Violate any applicable laws or regulations for the time being in force within or outside India.
• Violate the Terms and Conditions of the Agreement or any other conditions for the use of the Website or App contained elsewhere.

7. User Warranty and Representation

The user guarantees, warrants, and certifies that they are the owner of the content which they submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights, or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by KisanShop.

8. Exactness Not Guaranteed

KisanShop hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website or App may not meet your expectations. Alterations to certain aspects of your order such as the brand, size, color, or quantity may be required due to availability or supplier changes. In such instances, KisanShop will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change, you retain the right to reject the requested product change by replying within 10 days of it being sent to you.

9. Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, KisanShop owns all Intellectual Property Rights to and into the Website and App, including, without limitation, any and all rights, title, and interest in and to copyright, related rights, patents, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce, or distribute any content from the Website or App belonging to KisanShop without obtaining authorization from KisanShop.

10. Links To Third Party Sites

The Website and App may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of KisanShop or the Website and App, and KisanShop is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. KisanShop is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. KisanShop is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by KisanShop or the Website or App of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. Users are advised to verify the accuracy of all information on their own before undertaking any reliance on such information.

11. Disclaimer Of Warranties/Limitation Of Liability

KisanShop has endeavored to ensure that all the information on the Website and App is correct, but KisanShop neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall KisanShop fbe liable for any direct, indirect, punitive, incidental, special, consequential damages, or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Website or App or Service. Neither shall KisanShop be responsible for the delay or inability to use the Website or App or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website or App, or otherwise arising out of the use of the website or app, whether based on contract, tort, negligence, strict liability, or otherwise.

12. Indemnification

You agree to indemnify, defend, and hold harmless KisanShop from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by KisanShop that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed by you pursuant to these Terms.

13. Pricing

Prices for products are described on our Website and App and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products, and Services may change at KisanShop's discretion.

14. Termination

a) KisanShop may suspend or terminate your use of the Website or App or any Service if it believes, in its sole and absolute discretion

that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

b) Notwithstanding the above, these Terms will survive indefinitely unless and until KisanShop chooses to terminate them.

c) If you or KisanShop terminates your use of the Website or App, KisanShop may delete any content or other materials relating to your use of the Service, and KisanShop will have no liability to you or any third party for doing so.

d) Upon termination, you shall still be liable for any orders placed or charges incurred before the termination. KisanShop may also retain your data as required by law or for legitimate business purposes.

15. Governing Law

These terms shall be governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles. Disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision, and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

17. Report Abuse

If you come across any abuse or violation of these Terms, please report it to [email protected]. As per these Terms, users are solely responsible for every material or content uploaded onto the Website or App. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc.

18. User Content

You retain ownership over all content that you submit to the KisanShop platform but you grant KisanShop a worldwide, perpetual, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Website and App and KisanShop's (and its successors') business.

19. Modifications to Service

KisanShop reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that KisanShop shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

20. Notifications

KisanShop may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by KisanShop in our sole discretion.

21. Entire Agreement

These Terms constitute the entire agreement between you and KisanShop concerning the subject matter herein and supersede all previous agreements, whether written or oral, between the parties with respect to that subject matter.

22. No Waiver

No waiver of any terms of these Terms shall be deemed a further or continuing waiver of such term or any other term, and KisanShop's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Customer Support

KisanShop aims to provide exceptional customer service. For any queries, concerns, or assistance with your account or orders, please reach out to our customer support team via the contact details provided on our Website or App.

24. Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the KisanShop Website and App. You may submit feedback by emailing us, through the contact section of the Website or App, or via other means of communication provided.

25. Changes to Terms

KisanShop reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

26. Advance Payment Requirement:
For all Cash on Delivery (COD) orders, KisanShop requires an advance payment from the customer. 

By continuing to access or use our Website and App after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.